Shipping policy

Thank you for shopping with Vogueora. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for important information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Destinations

Vogueora currently ships to customers across the United States and selected international destinations.

If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.

Estimated Delivery Times

United States

  • Standard Shipping: 5– 8 Business Days

International Shipping

  • Standard International Shipping: 7–15 Business Days

Delivery times are estimates and may vary depending on destination, customs procedures, weather conditions, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the destination, shipping method selected, and order value.

From time to time, Vogueora may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and related fees may be charged by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Customs inspections
  • Carrier disruptions
  • Public holidays
  • Natural disasters
  • High shipping volume periods

Vogueora is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  1. Check with household members or neighbors.
  2. Contact the shipping carrier directly.
  3. Reach out to our support team for assistance.

Vogueora is not responsible for packages that are lost or stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Photos of the damaged package and item(s)
  • A description of the issue

We will review the claim and work toward a suitable resolution.

Contact Us

Vogueora
113 Smith St, Brooklyn, NY 11201, United States

Email: info@vogueora.shop
Phone: +1 718-555-4826